At Cleaning Lover Company, we take pride in offering cleaning services that not only meet the highest quality standards, but we also do so in a transparent and honest manner. We know that our clients’ expectations are high, and so, to avoid misunderstandings and ensure a positive experience, we have decided to share with you what we do not clean. We are committed to providing you with a clean, tidy and pleasant home, and we are always happy to advise you on how to tackle those tasks that we do not directly cover.

• Heavily stained carpets or rugs: If the stains are deep or the carpets are too damaged, we cannot guarantee their complete cleaning.
• Walls and ceilings with structural damage: Although we clean visible stains and marks, we do not perform repairs on damaged surfaces, such as cracks, mold, or severe moisture.
• Cleaning delicate or fragile objects.
• Musical instruments: To avoid damage to their most sensitive parts.
• Fine Crystals and Antiques: While we can clean general surfaces, we are not responsible for fragile items such as collectible crystals, porcelain or delicate antiques.

If you have delicate items in your home, we recommend that you remove them before cleaning or let us know so we can proceed with caution.

• Exterior Windows: While we can clean interior windows, cleaning the exterior windows of your home typically requires specialized equipment such as scaffolding or ladders, which is outside of our standard scope.
• Extreme Clutter: Cleaning homes with a large amount of belongings scattered throughout the rooms can be a complex task and may require the client to organize or remove items prior to cleaning.
• Biological waste: Food remains, dead animals or any type of biological waste (such as animal excrement).
• Deep carpet and upholstery cleaning: We vacuum but do not wash carpets or remove stubborn stains.
• We do not remove insects, rodents and other pests from the home. If you have pest problems, we suggest contacting a company that specializes in extermination or pest control.

At Cleaning Lover Company, we believe that clear communication is key to a satisfactory experience. If you have any questions about our services or need a personalized quote, please do not hesitate to contact us. We will be happy to help you transform your space into the clean and welcoming place it deserves.