At Cleaning Lover Company , we take the privacy of our clients and users very seriously. This Privacy Policy aims to inform you about how we collect, use, protect and share your personal information when interacting with our website and when hiring our cleaning services.

We encourage you to read this policy carefully to understand how we handle your personal information. By using our services or visiting our website, you agree to the practices described in this policy.

1. Information we collect

We collect two types of information:

• Personally Identifiable Information : This is information you provide directly to us, such as your name, address, phone number, email address, payment information (such as credit cards), and property details (such as service address and cleaning preferences).

• Non-Personal Information : We collect non-personal information relating to your interaction with our website, such as your IP address, browser type, access time, pages viewed and other web usage data. This helps us improve the functionality of the site and provide you with a better experience.

2. How we use your information

The information we collect is used for the following purposes:

• Providing our services : To complete your reservation, provide you with requested cleaning services, and contact you if necessary.

• Customer Service : To respond to your questions, comments or requests related to our services.

• Payment Processing : To process payments for services through the payment methods you choose.

• Marketing and Promotions : With your consent, we may use your information to send you updates about offers, promotions and news related to our services. You will always have the option to opt out of receiving marketing communications at any time.

• Improve our services : We use the information collected to improve the quality of our services, personalize your experience and optimize the operation of our website.

3. How we protect your information

We are committed to protecting our customers’ personal information. We implement appropriate physical, electronic and administrative security measures to protect your personal information from unauthorized access, use, alteration or disclosure. This includes the use of encryption technology in our transactions and the secure storage of information.

However, no system of data transmission over the Internet or electronic storage is completely secure. Despite our efforts to protect your information, we cannot guarantee its absolute security.

4. Sharing your information

We do not sell, rent, or share your personal information with third parties for commercial purposes unrelated to our services, except in the following cases:

• Service Providers : We may share your information with third parties who provide services on our behalf, such as payment processors, shipping services, or customer service. These providers are required to protect your information and use it only for the purposes for which they were hired.

• Legal Compliance : If we are required by law, or in the good faith belief that it is necessary to disclose your information to comply with a legal obligation, prevent fraud, protect our rights, or defend ourselves in legal proceedings, we may share your information.

• Business Transfers : In the event of a merger, acquisition or asset sale, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your information.

5. Cookies and similar technologies

Our website may use «cookies» and similar technologies to improve user experience, analyze trends, and administer the site. Cookies are small data files that are stored on your device when you visit our site. You can set your browser to refuse cookies, but this may affect the performance and functionality of the site.

6. Links to external sites

Our website may contain links to external sites that are not controlled by Cleaning Lover Company . We are not responsible for the privacy practices of those websites and we encourage you to read the privacy policies of those sites before providing any personal information to them.

7. Retention of your information

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete it.

8. Your rights over your information

You have the right to:

• Access the personal information we hold about you.
• Correct any inaccurate or incomplete data.
• Delete your personal information, subject to certain legal exceptions.
• Object to the processing of your personal information for marketing purposes.
• Withdraw your consent to the use of your personal information at any time, without affecting the legality of the processing based on prior consent.

To exercise any of these rights, please contact us using the means provided at the end of this policy.

9. Privacy of minors

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information as quickly as possible.

10. Changes to our Privacy Policy

Cleaning Lover Company reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with a new update date. We encourage you to review this policy periodically to stay aware of any changes. If we make significant changes, we will notify you through appropriate means.

11. Contact

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please feel free to contact us:

Cleaning Lover Company
Phone: 9193082005
Email: services@cleaninglover.com